Product Owner – Digital Payments

Job Title: Product Owner – Digital Payments Employment type: Contract (On-site) Contract length: 12 months Location: Casablanca, Morocco PURPOSE OF THE PROJECT Own assigned digital-banking products end to end from a business perspective, covering product vision, value proposition, eligibility, pricing, partnerships, customer journeys, roadmap, backlog, delivery, launch readiness, and post-release performance. Core Responsibilities and Accountabilities: - Define the product vision, MVP roadmap, priority features, customer journeys, and delivery milestones. - Prioritize scope based on customer value, business impact, technical feasibility, and regulatory constraints. - Define product rules including pricing, fees, limits, eligibility, exceptions, and controls. - Align requirements and approvals with Risk, Compliance, Finance, Operations, Technology, Data, and Security stakeholders. - Build and prioritize the squad backlog; supervise business requirements and translation into user stories. - Participate in agile rituals and manage trade-offs among scope, time, quality, feasibility, and business value. - Define and monitor product KPIs across acquisition, activation, conversion, usage, revenue, cost, satisfaction, adoption, and incidents. - Use customer feedback, performance data, incidents, and drop-off analysis to improve journeys and product performance. - Coordinate dependencies with other squads and support functional testing, release readiness, production rollout, and post-launch adoption. Knowledge and Experience: - Experience as a Product Owner, product manager, strategy consultant, senior business analyst, or agile-delivery professional. - Background in a major technology company, fintech, consulting firm, or financial-services organization is preferred. - Demonstrated ownership of multiple products or squads and the ability to work across business and technology teams. - Strong knowledge of digital customer journeys, product economics, business requirements, and KPI-led optimization. - The ability to work onsite in Morocco throughout the assignment. Mandatory Skills: - Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred). - Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. - Regional experience, including working in a faced-paced matrix organisation. - Excellent written and verbal communication; English, French and/or Arabic capability is advantageous. Preferred Skills: - The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. - Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. - An understanding of regional regulations across financial services or payment networks.